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Knick Thinks Holistically - Down to the Very Last Detail

That’s why we not only develop, produce, and distribute first-class products, but also take care of all the needs of our customers. In addition to our measuring devices, sensors, and fittings, we offer comprehensive product services, support, and hands-on seminars.

Service for our customers

Repairs of sensors, fittings, transmitters and controller
Our highly qualified technicians repair each sensor, transmitter, fitting or controller with the usual Knick quality.
Training
Our engineers and technicians impart practical expertise about measuring pH, ORP, conductivity, and oxygen.
Maintenance Service For Fittings
Increase operational reliability and reduce downtime through regular fitting maintenance.

Premium Service

À la Carte Customer Service for Process Analytics

The Premium Service from Knick is a package of services individually tailored to your exact needs for the professional care, inspection and functional testing of your measuring instruments.

Based on specific service modules that we have developed over many years of successful product care, we define together with you the service package that best suits your company. You only choose the services that you really need.

Full service for your measuring points

An individual service contract regulates the duration, content and prices of the agreed services. We are happy to offer you the following range of services: 

  • Commissioning
  • Functional test and maintenance of the measuring point
  • Loop check
  • Fittings/ Holders maintenance
  • Software Updates
  • Technical briefing
  • Installation Qualification (IQ) / Operational Qualification (OQ)
  • Loan equipment
  • Warranty extension
  • Annual training

The advantages at a glance

  • Inspection and preventive maintenance to maintain the full functionality of your measuring points and increase system availability.
  • Relief for your service personnel - Experienced Knick service technicians carry out the work and are also available to answer any questions you may have.
  • Reduce your costs for measuring and testing equipment - Our service technicians have all measuring and testing equipment "onboard". These are offset against the service flat rates.
  • You can tailor our range of services precisely to your measuring points so you don't pay any unnecessary service costs.

Contact us at service@knick.de for your individual offer.

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Our Service Philosophy

At Knick, we’re proud to offer exceptional customer service that exceeds expectations. Our dedicated team is committed to providing each customer with a smooth and satisfying experience. Our customer service philosophy is rooted in professionalism and customization. We understand that each customer is unique and strive to tailor our support to their individual needs. Whether you have questions or concerns or just need some support, we’re at your service.

Knick Headquarters
Phone: +49 30 80191-0
We are available between 8:00 a.m. and 5:00 p.m. CET

Not your time zone? Your local partner will be happy to assist you.

Latest Information about Process Analytics

Sept 2024

Interface Technology

Hydrogen

Stack and String Voltage Measurement in Electrolyzers and Fuel Cells
Voltage, current and temperature measurement in electrolyzers with P40000 series high voltage transducers

Sept 2024

Interface Technology

New 30 mV Shunt Resistors for Knick Transducers

Knick is expanding the accessory range for its high-voltage transducers with immediate effect by adding shunt resistors with a 30 mV voltage drop
Innovations at InnoTrans 2024

Sept 2024

Interface Technology

Exhibition, InnoTrans

Innovations at InnoTrans 2024 for rolling stock and DC traction power supply
At InnoTrans 2024 Knick presents electrical measurement solutions for rolling stock and DC traction power supply applications

Dec 2023

Company

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Interface Technology

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Process Analytics

Knick Austria - direct customer contact in Austria from 2024
Reorganization of sales in Austria and new contacts in the field of process analytics and interface technology

May 2022

Interface Technology

Energy

Energy storage - the handshake between renewable energy and electric vehicles
Energy storage technology such as battery and hydrogen are critical for growth and continuous development of renewable energy and e-mobility.

Feb 2022

Interface Technology

P52000VPD, Voltage

P52000VPD voltage presence detector reliably detects voltages up to 4200 V DC
The new P52000VPD voltage presence detector reliably monitors areas with high voltages and sends a signal to the downstream plant control system when a specified threshold value is reached.

Sept 2021

Interface Technology

USA, Exhibition

Knick Interface at Battery and Electric & Hybrid Vehicle Technology Expo
Knick will be showcasing high-voltage electrical measurement and signal conversion products.

May 2021

Interface Technology

Quadruple Standard Signals in Just One Signal Conditioner
The A20340 can output a standard input signal to four calibrated and galvanically isolated outputs in parallel.

Apr 2021

Interface Technology

Hydrogen

Electrical measurement and process analytics for hydrogen production
Knick products optimize hydrogen production in the process and in electrolyser operation.

Mar 2021

Interface Technology

High-Voltage Transducer, USA, P44000

Condition Monitoring of High-Voltage Motors
Having an active predictive maintenance campaign in place for large rotating equipment can be a key strategy for maximizing process uptime.

Mar 2021

Interface Technology

Pulse frequency conditioner for speed sensors
The new P16000 from Knick is a pulse frequency conditioner that converts frequency signals from speed sensors into standard signals.

Nov 2020

Interface Technology

High-Voltage Transducer, Voltage, P42000D2

Worldwide smallest transducer up to ±2200 V
The P40000 series from Knick enables reliable voltage measurements from ±50 mV to ±3600 V and current measurements from ±100 mA to ±20 kA.

Aug 2020

Interface Technology

DC

Importance of broad-range power supplies for DC electrical measurement
Many DC electrical measurement products manufactured by Knick contain universal, also known as broad-range, power supplies.

Jul 2020

Interface Technology

High-Voltage Transducer, DC, P29000

Measuring Photovoltaic Degradation
Photovoltaic (PV) array degradation is an important aspect to consider for system design and installation.

Jun 2020

Interface Technology

High-Voltage Transducer, USA

Electrical Measurement Solutions: Control from 480 to 4800 Volts
Voltage and current transducers from Knick bring true control to electrical measurement applications across a wide-range of industries.

Jun 2020

Interface Technology

High-Voltage Transducer

Benefits of High Voltage Transducers versus Instrument Transformers
When a need arises to step voltage in a circuit either up or down for purposes of power transmission or distribution, there is no doubt that transformers are essential.

Nov 2019

Interface Technology

DC, USA, Current

Shunt Resistor versus Hall Effect Technology
There are many systems where measurement of large DC currents are needed for performance and safety.

Mar 2018

Interface Technology

MTBF beyond 3000 years: A snap hook for your plant
Failure of equipment on the plant floor can lead to considerable and costly disruption.

Jan 2018

Interface Technology

UL

Knick Products Comply With UL - What Does That Mean?
There are different assessments and approaches to reach an adequate level of safety. Manufacturers are typically on the “safe” side, if they comply with recognized standards.

Nov 2017

Interface Technology

High-Voltage Transducer, P50000

High-voltage transducer offers more safety on railway vehicles
The requirements placed on railway vehicles have increased significantly in recent years. Products for rolling stock need to ensure a higher level of functional safety than ever before.

Feb 2017

Interface Technology

P41000TRMS

True RMS Measurement with P41000TRMS
Traditional millivolt AC transducers are very susceptible to errors due to their poor insulation and are only designed for pure sinewave measurement.

Feb 2017

Interface Technology

P22400, SIL

Functional safety and maximum availability can go together
The requirements on operational and safety-related circuits are continuously growing.

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